Hotel Helios Costa Tropical

Third time staying at this lovely Hotel. It’s very clean, staff are happy, friendly and efficient. The food is excellent. Such a lot of choice at breakfast and dinner. We were half board and stayed in a Grand Panoramic room that had an extremely large balcony with superb views. We’ll definitely be returning.

We enjoyed our 5 day stay so much at Hotel Helios. It was very comfortable and the staff were fabulous especially Tamara Rodriguez the operations Manager who went out of her way to make our stay memorable. We had a couple of issues which were resolved very quickly. We also enjoyed the spa where Andrea took care of myself and my husband with fabulous massages. The views are amazing and the hotel has been renovated to a very high standard. The breakfast and dinner buffets were very pleasant with lots of options Thanks for a wonderful relaxing stay which was really needed. We will be back

The hotel is perfectly located for a stunning sea view. It's situated near shops and restaurants so you have everything you need nearby. The local restaurants are good but to really experience Almunecar, I would highly recommend walking the extra distance to the old town area for a more authentic dining experience. The staff in the hotel are exceptional. From the restaurant and bar staff, to the girls on reception, Alba and particularly Alicia who is amazing. She was so welcoming and went above and beyond with local knowledge. We only had breakfast in the hotel but safe to say there wasn't anything more we could have asked for. Highly recommend the freshly made french omelettes. The room unfortunately had a musty smell that seemed to come from the drains. When we mentioned it at reception they sent someone straight up to take a look. They were unable to remedy the issue. We mentioned it again after the second night as it was unbearable. They moved us to a new room which was not quite as nice but we didn't mind as the smell was gone. The heated pool was a great addition, especially in April. We didn't spend the evenings in the hotel, opting to walk around the town most nights. The evening entertainment is aimed more at older guests so not really our cup of tea. Over all it was a great experience, mainly down to the staff and the location.

I absolutely love this hotel. The staff are amazing, friendly & welcoming. The service is excellent. The rooms are clean & fresh with white linen & stunning sea views. The entertainment at night is often excellent from Marta the flamenco dancer to various singers & musicians. The bar snacks by the pool are great value. The pool is heated until end of April & makes it a pleasure to swim in. The location is right on the beachfront & San Cristobal beach area near lots of restaurants & bars. The secret weapon who makes your stay excellent & welcomes you with her huge warm smile is Alicia on reception. Nothing is too much trouble for her & it’s always service with a smile. Alicia goes the extra mile to make your stay the best. Alicia has been here since the hotel opened & I think it’s now her 35th year at Helios. What a star she is! We love returning to this hotel as we are made to feel so welcome & part of the Helios community. Thank you again for a fabulous 2 weeks. Cannot wait to return in July.