If you're English I suggest you give this place the widest birth possible. The animation team have been extremely rude to my autistic daughter who's only.just turned 5. She tried so incredibly hard to join in with the mini disco although absolutely everything is in Spanish. Zero English translations and told her to go away to mama and being.bullied by the Spanish kids for not understanding how to play the games. The entertainment is the poorest excuse I've ever seen. Men running round covering their privates with sombreros, cheap, tacky foul entertainment in front of young children. Then proceeded to run around with paper airplanes screaming for an hour. Not one person laughed. Unable to join in with the activities for the kids through the day again because it's all exclusively for Spanish We paid for all inclusive yet the food is extremely poor and I have quite honestly lost two stone being here because all I could stomach were chips and fruit which was also incredibly dry and old. The bar staff are the only ones who can just about understand English and have been kind to us, however the guests here are even worse. I went to the bar during.the day to get a drink and.was called an English 'puta' (look it up, its a foul word.) Thinking.i didn't understand. So between the staff and guests I don't know which are more racist and unwelcoming.toward English guests. Everywhere I walked I was looked up and down and dirty looked by the Spanish guests and the staff besides at the bar actively avoided serving.us so we were constantly left with no drinks during.breakfast lunch and dinner, the soft drinks are poured from a plastic bottle left on the side to go flat and warm while the staff walk round with fresh cold glass bottles, the snack bar only consists of hamburgers and some slimey sandwich kind of thing that look as though they've been sat there for a week, the food was more depressed than I was being here. There's no ice cream available until dinner time which is kept in a tray melted. If you want any other ice cream through the day you have to pay, they turn the slide jets off from 2pm til 4pm so the kids who aren't sleeping can't use them or burn themselves on it, there's no air con anywhere except in your rooms which is also incredibly poor. The rooms are dated with cracked tiles and chipped/warping wood everywhere, a swinging bathroom door that whacks you on the way in and out, the closest shops are a good ten minute walk away with absolutely barely anything to do except eat, there are no smoking signs absolutely everywhere yet the staff walk past you everywhere evidently smoking and throwing their ends on the floors, there's no life guard at the children's pool, flies absolutely everywhere constantly landing.on you, im honestly utterly disgusted and will be making a massive complaint.to the holiday company who advertised this as remotely acceptable for English tourists, I can tell you hand on heart you will feel most unwelcome. Its the worst hol
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