Garden Park Inn

我可以説這個是我在哈薩克住的最好的酒店嗎？機場到酒店全程大道幾乎沒有紅綠燈。雖然和機場有點距離。但是很快到。而且價格非常好。真是值得極力推薦。房間舒適，很乾凈很大，服務好。前台可以説流利的英語。完美溝通。因為到的時候很晚了。酒店幫叫了車過來接。第二天又要趕很早的飛機。沒有特別交代前台的情況下，酒店還打電話提醒我要去機場了。並且幫叫好出租車。打車到機場1700多堅格，非常便宜了。

設施：很好 衞生：很好 環境：很好 服務：很好

It was our first visit in Kazakhstan. We stayed one week at Garden Park Inn Hotel. Very good and comfortable hotel. About 15 min walk to Baikonur Metro station. Opposite the park. Large, comfortable rooms. Tea/coffee facilities - electric kettle in the room. Serviced every day. Very large selection for breakfast. Halal foods if anyone want. Generally very tasty breakfast. Hotel offers transfer from the Almaty Airport. Staff very friendly and helpful. There were some misunderstandings at the reception, due to language barrier - not every receptionist speaks fluent English - but it was ok. Very friendly staff at the bar - Kazakh brandy was perfect. During our next planned visit to Kazakhstan we definitely will stay at this Hotel.

Nice clean room, very polite and friendly staff. Still there is something to be improved: card has stopped functioning once (could not open the door) and twice didn't turn on the electricity (it starts when you insert the card inside the cardholder in your room). Also there were some troubles to print out the invoice correctly and find the payment for prolongation of our stay. Good location, 10 minutes walking to the underground. Good breakfast served: fresh fruits and wide range of desserts.

Let me put the postive in front: they try.....but they do not succeed. They are really trying hard, but they do not meet the requirements. First more than half of the staff does not speak English. That is acceptable in some provices, but not in Almaty. Most of the team does not understand, what you want. That is terrible. Second: it is a young and really unexperienced team. Do not expect a lot of service, there is none. Checking out at midnight they could not provide an invoice for 15 minutes. The rooms are veray clean and large, a little bit old fashioned Sovjet style. The breakfast is soso lala, the kitchen acceptable. Not really a highlight....