Our booked "junior suite" was filthy and reeked of cigarettes despite being a non-smoking room. We were moved to a different room which happily was the one and only accessible room in the property. The bathroom was a train-wreck with a floor that sloped away from the shower causing a flood every time we showered. the sink was falling off the wall and the faucet was broken and flopping around. Air conditioning in the second room was barely functional which was surprising after the blast freezer that was the smoky room.The mattresses were like sleeping on bricks and both of us slept poorly the entire week.The door to the open "patio" area did not lock and the safe was non-functional making leaving a risky affair and we often carried all of our valuables around all day. The door was eventually repaired but the safe was dead. Finding a message on my phone that three attempts had been made to access it after returning to the room on the one day I left it there was infuriating given the phone was in my suitcase and placed in the closet. The WIFI only worked in the dining area as well. The only saving grace was the breakfast and some of the staff. Avoid this property.
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