아이푸 리조트(Aifu Hotel El Montazah Alexandria)

친구의 추천에 따라 이 호텔을 예약했으며, 이는 몇 년 전 그의 이전 숙박 경험도 기반으로 했습니다. 긍정적 인 점부터 시작하겠습니다. 미스 덕분에 리셉션이 좋았습니다😁Dina 😆 매우 도움이되고 고객에게 훌륭한 서비스를 제공했으며 무료로 객실 업그레이드를 도와주었습니다. 방 크기는 컸고 공간이 충분했으며 과거에는 좋은 편의 시설로 보였던 것입니다. 그러나 가구는 낡았고 깨진 물건이 많은 욕실을 포함하여 썩었습니다. TV는 끔찍한 화질로 오래되었습니다. 깔개는 매우 더러워져 걸을 수도 없었습니다. 화장실에서 항상 물이 새고 있었습니다(118호실). 일반적으로 호텔 직원은 자신에게 주어진 최선을 다하려고 합니다. 시설 전체의 청결도는 그다지 좋지 않았고 호텔 곳곳에 먼지가 있었습니다. 방의 청결도는 나쁘지도 나쁘지도 않았습니다. 나는 다시 거기에 머물지 않을 수도 있습니다.

BB one night phone booking, what was promised was not fulfilled at all. Very Poor experience including lobby, staff, elevator, parking, customer service & care. Management is not even keen for customer’s complaints about booking promised services, no attitude for attention.

They give kids swimming lessons so the pool is always crowded and the water is dirty it looks yellowish also there’s a power outage everyday for couple hours

very bad hotel with very bad staff , i cancel my booking after i received the room , net was very bad - i don't like it al all this time , this was not the first time for me there but this was the worst , i will nerve go there again

Friendly and very helpful staff who go out off their way. Clean and good size rooms.

The hotel is still stuck in the 70s. There is a very long walk from reception to the rooms, the lifts would barely work and the place was quite noisy when trains went by.

Dirty nasty Should be taking off ********** you guys are better than this

It was a nightmare. I lost 2 nights of my money. I checked in another hotel.Aifu was a nightmare, AC never worked, TV never worked. Bathroom shower is so tiny after shower bathroom floor was flooded. Just one towel for 2 guests. Not happy losing my money, but I do not recommend this hotel to anyone. Not enough lighting

Staff good , easy check in , room