홈우드 스위트 바이 힐튼 앨버커키 업타운(Homewood Suites by Hilton Albuquerque Uptown)

All was well til my hubby saw that carpet wasn't really vacuumed in the bedroom that we were in. We had rented a suite for our visit. Plus the curtain in our room wouldn't completely covered the window. We had to deal with the sunlight showing in the corner and partially in the center. We received a text asking about our room, I let them know about the situation with the curtain and had maintenance coming to check. We just got a unanswered problem. My hubby wasn't thrill, so just left it. Couch and chair in living room had dark spots on arm rest. Couch wasn't to comfortable. Our bed had lumpy areas. I think they just need to go thru each rooms and repair and replace items, bottom line.

This is our favorite hotel in Albuquerque. A true suite. My wife likes to stay up very late and watch TV or read so i just go into the bedroom, close the door and sleep. The kitchen allows us meals on our schedule. (But their breakfast is great)! Plus the staff is always friendly and professional!!

We tend to stay at Homewood Suites when we travel in the US, and typically have great experiences. This specific one seems to be an outlier, but not in a good way. The staff we encountered all seemed to hate life, and it showed in their absolute apathy and lack of any personality. The property could use a refresh, as everything seemed old and due for replacement. The breakfast offerings were probably the worst I have encountered at any Hilton property I’ve stayed at. No real variety, almost all carb-heavy, bland, and dry. I’m still convinced the “eggs” were the cause of our unsettled stomachs. The location itself was good, which garnered the extra star, but I likely won’t stay at this specific Homewood Suites next time I’m in Albuquerque.

Great for Families. Location was great for us walking distance malls and restaurants. The front staff needs help, the phone was ringing constantly As the busy staff helped customers at the desk. I did check in and room was not ready, staff was to call me and never did. 2 hours later I decided call and it was ready. Overall a great stay.

Room wasn't really clean upon arrival. I had to call ahead for housekeeping and only needed the bathroom cleaned but the housekeeper did the whole room and threw away my kids sippy cups which was frustrating to discover at 9pm with cranky thirsty toddlers. The front desk did not understand and brought me glass cups as a replacement. Overall not a great experience. We will not be returning.

We were earlier than we expected to be and had a funeral to attend. We really needed to check in early and because our room was ready they allowed us to do so. That was a huge help to us. The digital keys were a little touchy.

We had a great stay at this hotel. The was spacious and clean. The breakfast buffet was generous and well stocked. The manager and staff were fantastic. Thanks to the team there!

The staff were all absolutely wonderful and the little extra amenities such as free bottled water, green space area for dogs and no charge for early check were a bonus!