Hotel Laguna Mare

This was a very disappointing experience. The hotel is dated, shabby, and untidy. ****s growing through areas around the pool. Very scruffy. We were allowed to go to a pool at sandy beach hotel, on the same complex, which was moderately better, but the lifeguard kept telling us to go away. It was very uncomfortable. Bits of metal / grids / tree stumps jutting out everywhere. Bar man at the pool and in hotel claiming not to understand requests for coca cola / fanta etc. No wifi apart from in the lobby. Plastic very uncomfortable sunbeds. Beach lovely. Avoid this hotel.

The hotel does not correspond a 4* but may be 2*. We travelled with DER TOURISTIC-EximTours (CZ), who reccommeded this hotel to us. It was a bad choice and the information in the description did not correspond with the reality. The hotel is very old and not very clean. In the reception you find ragged sofas and chairs which really is not very representative. The lift closes before you manage to enter it. Rooms are not cleaned properly after previous clients. The door to the balcony got stuck and it was not able to open it. Necessary to say that the staff tries to fix problems quite quickly, but from a 4* you accept that things are naturally in order especially cleanliness. You do not want to ask for every basic service all the time. The food was served in Sandy Beach, seemed to be a better hotel and at the beginning we liked the food but in the end it caused us digestive problems even if keeping carefully basic hygienic procedures. I do not reccommed this hotel at all. The only positive was the proximity to the beach and beach sunbeds for free, but this offer also other hotels at that resort.