컴포트 인 & 스위트 앨러모사(Comfort Inn & Suites Alamosa)

Terrible experience. Many mix-ups during our stay that are still not rectified almost a week later after our check out. Front desk said they are not held responsible for information listed on Trip.com regarding information about them.

We were on a college visit. We didn't have a bad stay. It's what to expect for a small town. The bed was ok. The bathroom in our room was small. The front desk team were super friendly and very helpful. The cleaning team were great. The breakfast wasn't bad either.

When we arrived I stood at the desk for 15 minutes waiting for the clerk to come to the desk.

Have always enjoyed staying at this facility in the past. This time I ran into a few issues because we live within 35 mi of the establishment. In addition to the payment for the hotel which we did via ******* they required $100 cash deposit. I did not have cash on me in the A** that I was using was not working with my card. It could have been because I was a little flustered and entering a wrong PIN number. The clerk could see my frustration and said that she would see what she could do and contacted her manager. That was good because I hate to pay $6 for trying to get some cash on me. They did take my card however for incidental use. I believe this money was on a temporary hold and refunded promptly. I was a little cut off guard I got to say because of this whole episode. It is unfortunate that they had to come to this because of people trashing out their rooms. It's hard to be judged on others. We are business owners in the San Luis valley and also work with the castilla county and Colorado fire depar**ents. It all ended well and it was nice to have a very hot shower and a very comfortable bed. Customer service was excellent in our clerk did all she could do to ease this process. It is conveniently located near a movie theater and other eating establishments. Just be prepared to have at least $150 extra for any damage or incidentals. They have a nice small pool and a hot tub which we forgot to bring our suits to. We will return in the future. Thank you for a wonderful stay.

I am not a stickler for fancy but I am for cleanliness. Our room was spotless! I am not a fan of stray hair...I always check. Not a one! Bed was super comfy. There was a fragrance on the bedspread...was nice but a tad strong. We stayed for 3 nights...after the first night the scent wasnt as strong. Breakfast was alright...Go early if you want options. Our bathroom did not have a tub but had a large shower and the water stayed nice and hot!! Staff was so nice! I accidentally dropped my frappuccino by the vending machine (felt horrible for making such a mess)...staff was quick to assist and said it was no problem... Great price for what you're getting. We will stay again when in the area! Recommend!

Everything was great for our stay. The pool/spa was relaxing! Played tic tac dough with my niece by the fireplace. Staff was friendly. Bed was very comfy. We would stay again

Staff was friendly and attentive, property and rooms were clean, breakfast was good.

Was super upset. Came into town for a night away to recharge and couldn't get the heat to work on 8 degree night the TV didn't work and housekeeping just helps themselves to open your door. Was told maintenance would come check out TV and heater and never showed