코트야드 헌츠빌 유니버시티 드라이브(Courtyard Huntsville University Drive)

메리어트 호텔에서는 일정 수준의 품질을 기대합니다. 이것은 가까이 오지 않았습니다. 방의 양탄자에 눈에 띄는 얼룩이 있었고 냉장고가 작동하지 않았습니다. 그들이 피트니스 센터라고 부르는 방으로 가는 길은 말 그대로 사슬로 막혀 있었습니다. 앨라배마에 있고 최고 온도가 90도임에도 불구하고 수영장은 열리지 않았습니다. 이 호텔은 프랜차이즈를 잃어야 합니다.

호텔 옆에 입구가 2개 있었는데, 하나의 입구 문은 열리지 않았고 다른 입구는 들어갈 때 키 카드를 사용할 필요가 없었기 때문에 안전상 위험했습니다. 방에 도착했는데 입구, 욕실, TV가 포함된 측벽의 조명이 켜지지 않았습니다. 누군가 올 때까지 아침까지 기다려야 했어요. 침대 위의 이불은 먼지와 화장으로 이불 전체를 뒤덮고 있어 역겹고 누렇고 거무스름했습니다. 너무 역겨워서 다른 호텔로 갔습니다.

고객 서비스는 놀라웠고 그들은 제가 머무는 동안 즐거운 시간을 보낼 수 있도록 필요한 모든 조치를 기꺼이 취했습니다.

This clearly was not originally a Marriott property. The facility is old, dated, poorly maintained, and not consistent with even Courtyard Marriott standards, The room decor was at least 30 years old, the carpet was filthy, the toilet ran whenever the room next door flushed which you heard, and the swimming pool was half filled with dirty green water and debris. To top it off, there was no coffee in the morning. This is the first Marriott property that I was concerned about the potential for bedbugs. The desk staff were pleasant but could do nothing about the poor quality of the property.

The facility looks old, the room scan to get in the building doesn’t work correctly. The room doesn’t have enough light and very outdated

I was traveling do to conference august 18-20. I prepaid in advance 2 rooms. 1 rm i had to pay at property. They mixed the payments around as if i did not pay and had 1 of my prepaid locked out room for non payment. I had to leave my mic in the middle of speaking. The dishonor and disgrace of what they did. I showed my receipt in which the guy marcus figured out what the manager could not. They even pulled in the 2nd prepaid room in the coversation. calling them asking questions. They tried to swipe my card numerous times although i had prepaid for the room. All day during my conference i had to deal with this. Marcus realize she looked at computer wrong is why she didn't see prepaid. She charge the room extra in which he had to reach out to his authority to change what she put on. Email they sent was to make her look as if she figure it out but she wasn't the one. it was a worker lower than her. I am offended to look this way. My conference was at embassy. I should have had my conference there. I am hurt by the whole thing. the shame they placed on our stay. the lady even made mention i didn't pay my stay at property. It was an insult to be at that property

Bathroom sink would not drain Not stopper for the shower to take a bath Let the front desk know but nothing was done

I liked the hotel, very nice with many amenities, and very centrally located to many dining and shopping options very close by.

it was a very nice experience. I have already booked my next visit to this location.