알 아인 로타나 호텔(Al Ain Rotana)

This hotel came with the recommendation of our local HR Department. Being an experienced business traveller I have high standards and can see beyond the initial wow factors. There was external renovation being completed at the time but hotel cannot be criticised for that. Good view of the mountains and pool from 4th floor room. Quite a lot of families at the pool but careful observation and picking quieter times was easy to do. I now know that for guest picking suites or villas there is a separate, quieter pool. Trader Vics is a feature, as is the downstairs bar. Drinks are good value. Food a little on the expensive side. The key feature for me was the service from staff. Excellent. Will always go the extra mile.

Well located hotel, relatively near most attractions in Al Ain. Nice swimming pool and restaurants.

房間不錯，樓下有一會兒在裝修，但是也沒影響到休息。服務態度很不錯。

房間很大，帶陽台，有微波爐，裝修新，值得入住。

由於阿萊茵是非常小且偏僻的城市，因為要去動物園住宿一晚，也沒有什麼酒店選擇。房間很一般，幾十年前的裝修風格，設施很老化，房間傢俱陳舊。不管酒店服務人員態度很好，早餐倒是符合五星級酒店標準。另外我預訂的是山景房，結果房間在一樓對着停車場，也懶得換了…

酒店在艾因市中心，離周邊的景點都很近，入住的人不少，比較熱鬧。設施相對沒有那麼新，但房間還是挺大的。

From reception check in with Habib right up to check out this hotel is excellent. Super efficient employees. Trader Vics service gets 10/10 & pool service with barman Ramee all so good. Room & public areas all spotlessly clean. The breakfast has to be experienced! A huge selection of everything one could think of for breakfast. We will defiantly be back.

We had a wonderful stay at Al Ain Rotana. The rooms were new and comfortable and the food was excellent. The highlight was the wonderful employees. Kaleem was outstanding at overseeing our stay and anticipating and accommodating all our needs. He is fantastic. Suman was another wonderful staff member who was available any time we needed him and coordinated all our transportation flawlessly. All of the staff were pleasant, helpful and advocated for us making the stay perfect. We will definitely be back!

The reception team and their supervisor were great and very kind, best experience with the family in the new wing