알베르니 자발 하핏 호텔(Alberni Jabal Hafeet Hotel Al Ain)

Had the most amazing time at the alberni. Amazing place for couples and super friendly staffs my goto hotel in Al Ain

山脊的酒店 性價比高 安靜宜人 度假一流

Al ain is beautiful less busy but not much to do, I’ll visit Al ain again but not Alberni Jabeel Hafeet they robbed and scammed me from my money. I had to cancel one nights stay due to serious issues and the next morning the receptionist told us we didn’t pay for the second night, we told her to check then she found the payment and said the money will be reversed back to my account. I called them a few times to get information about this and every time they said they money is already reversed, but that’s a lie. The staff was highly unprofessional with check in, the Arabian lady and badmouthed her colleagues. The other staff that was communicating with me via phone told me i can bring in Alcohol illegally because it’s not allowed on property( we did not) my whole experience with this hotel was so bad and I won’t recommend it to people.

Place is good,very cozy. Room is big. But Wifi is bad. Very slow. Staff is not attentive specially on the guy near the door. He is with his mobile phone doing something. When we chek out,he saw us with all the bags. Not even offering to help. Not even bothering to open the door to help us. When we open the door,that is the only time he also open it. We asked reception to extend until 1pm for check out due to uncertain circumstances. But did not allow us (understandable) maybe becuase its weekend. First time experienced this in out hotel stays.

Excellent location Great hospitality Amazing service

Great escape of the hot weather in Dubai, this property is around 1,000 meters above sea surface making it 5-7 degrees less than Dubai, plus it is far from the sea so no humidity. Rooms are great and view in the night is amazing.

Amazing views and amazing hotel

It was amaizing , but they have shortage in the towels