I've never left a review but after my experience I feel I need to. We went here 1st to 8th June, we check in on first day, all is fine. We are told at check in the restaurant doesn't open until 8pm, not ideal when you have young children. We thought well lets walk out to the local restaurants, these are about 10 minutes walk away. We get to town about 6pm to find everywhere closed and nothing opened until 8pm also. We went to the hotel to enquire about this, apparently the whole area has a siesta from 3pm until 8pm so everything closes ( this includes the hotels pool bar). Even the local shops shut so if you haven't eaten by this time you have to wait. Also a lot of them are only open certain days so you have to plan this, we where on Google maps everyday checking opening times. In the hotel we where told to go to the room and order room service or wait until 8pm. They have 2 large pools, one of them was closed the whole week so we couldn't use it. It said on Tui, evening entertainment, not once where there any entertainment so we had to try and entertain ourselves, which was hard given everything in the area was closed. They had a fusion Italian Mexican restaurant also, sadly can't review this as this was also closed the entire week we where there. The kids club wasn't available either if our daughter wanted to see other children. The kids water slides where good, although the pool was filthy with dirt and dead bugs. The pool bar food was very bog standard and 3 times we ate there the food came to us cold. The sports bar opens at 8pm (no surprise) for 3 hours. 2 tvs in the corner playing MTV isn't really a sports bar. One night my wife woke up in the night to hear a dripping sound to find the air con had broke and there was a big puddle on the floor in the room. Told reception the morning after who sent a maintenance man to look. He said its fine and left without actually doing anything. The beach is walking distance but be aware this isn't a sand beach, its a pebble beach so a little uncomfortable even in the sea. This was advertised as being great for families with entertainment and kids club and great pools. We got none of this during the week. If you are happy to sit by a pool until 8pm before you can do anything or go anywhere then this is for you. If you want a variety of things and have children I must say AVOID AVOID AVOID. We won't be going here again, I was surprised to see so many 4 and 5 star reviews given we had to entertain ourselves every night, wait until 8pm to eat and then not be able to use all the pools and restaurants they have.
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