After reading the reviews of this hotel we decided to book. We certainly were not disappointed. We asked the hotel to arrange a pick up from the airport, and from the moment we stepped into that taxi, we knew we had chosen the right destination as he explained all about the area and where to visit. We arrived very late to the hotel but were greeted like we had just stepped back home. We were given a fantastic welcome, then here comes the personal touch, we were given a head written piece of paper with all the restaurants in that area and Chania where they recommend along with things to do. I have travelled the world with my job and stayed in 5 star hotels and never once been given this. We had asked for a late check out the following Friday. They explained they could upgrade in 2 days and we could keep this room until we checked out the following week. Both rooms were great, but our upgrade to a front sea view was just fantastic right next to the pool. Our original room was sea view, but it was set back, and I would say it's more of a side view. If you want a full sea view room, then I would advise you to email the hotel and ask what they suggest. The beach is sandy and the sea stunning. You can see the sun set from the hotel and if you want to see the sun rise you can walk 10 minutes along the beach. The weather wasn't great for the first few days, but that didn't stop the hotel from having the personal touch. Breakfast just WOW, so many different options, even for a vegetarian like me. The team who work at the restaurant serving breakfast, lunch, and drinks, we would like to say a huge thank you. You made our holiday with your kindness and hospitality. This hotel is like no other I've stayed in. The hotel itself is great and a fantastic location with so many restaurants in walking distance, but it's the team who runs and owns this place that makes it what it is. I have never said I would go back to a holiday destination, but that has all changed, and we will certainly be returning. Thank you for making out the 15th wedding anniversary so special.
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