레드 루프 인 플러스+ 웨스트 스프링필드(Red Roof Plus+ West Springfield)

good location but was not worth the price

Though not clear from the posting, the doors open to the outside parking lot. The room wasn’t clean. The bathroom had a wad of long dark hair stuck to the wall and more on the towels. The drain was open and not clean. It was clear the bathroom just wasn’t cleaned between guests. There was a disposable water bottle and trash under the edge of the bed. I’ve stayed at multiple places nearby at almost the same rate and note found any of these issues. Definitely would not stay here again and would recommend others look elsewhere.

Room smelling cigarrete, toilette not cleaned. They switched room 2 times and we finished not using 1 of the rooms. We need refund.

The room was nice and spacious enough for 2 comfortably. The King size bed was comfortable. And the area was clean and quiet.

Our stay was very short but we had no issues. Check in was easy, gentleman was very pleasant and helpful. Our room was clean, the bed was very comfortable. We would stay again if we are ever in that area.

Check in staff was great and friendly. Location was convenient. Everything was clean and easy access to the freeway and shopping

Room was dated but staff was helpful and kind and the property accepts pets. Parking was easy, right outside the room. For the price and convenience and allowing well behaved pets, it was great! The beds were comfortable ( we had premium room) just wish they were able to provide more pillows.

The staff was super rude. I went down to the front desk to ask for more pillows. I was told there was no way to give me anymore. The two that were on the beds were the smallest pillows ever.

A little perturbed that the rep at the desk told me that my card was already charged “this morning” before I even checked in. Mind you we didn’t get here until about 5:40pm because of the traffic coming in. Had we not needed a room for the night for my husbands event tomorrow the $185 spent on the room could’ve been used on something else that would’ve been worth it. On top of the fact the “housekeeper” left a “I took pride in cleaning your room” but yet the chair & desk table were still grimey with dirt particles. We are germophobes and wipe everything down everywhere we go. The dirty disinfectant wipe showed me otherwise. And we got 3 flat as a pancake pillows to “sleep” on…never again!