베스트 웨스턴 애크워스 인(Best Western Acworth Inn)

this hotel is in horrible condition!!! I booked thinking this was a Best Western…but not so. I was charged more than my receipt. I am requesting a refund !!

The check-in was great. Fast easy and friendly. The room was ok,..... until a roach crawled onto the night stand. Called the front desk and told them of the issue. She tried to assure us that they had no roaches and shes stayed in the room before, so I left it on the night stand for her, and they gave us another room. The next room was ok, but still didn't sleep well after that experience. There was mold behind the toilet, hole in wall. Not the best pick I've made. It was just an over night stay on our trip home, but definitely not recommended.

Room was dated, but was clean which is big, but there were other issues. The room wasn't quiet, meaning that easily hear the other rooms doors open/close and traffic from busy street. Finally, where the free included breakfast area there was no heat and it was 20 degrees outside which made it impossible to eat there.

None of the plugs worked. Could not use phone charger, hair dryer, etc. unplugged microwave to charge phone

Road trip from Nashville TN to Savannah GA. Convenient stop for the night near Tesla Supercharger. Clean room.

Breakfast on second day did not have the sausages or any meat. Nobody was at the desk for us to let them know that they need to replenish the breakfast items. When we finished breakfast, that is when the staff came out with other breakfast items. Very disappointing.

I booked through *******. I get to the hotel the clerk tells me he sees my reservation, but ******* is credit card was declined and they’re not gonna honor my reservation. Then the clerk does a bait and switch and tells me oh I can pay for a room for $150 if I want we had to spend another hour finding another hotel and now ******* won’t refund my money in the hotel is lying. The management won’t tell them I didn’t stay there. This place is a rip off and a bait and switch and definitely don’t book your hotel online because they will rip you off!!!

Great place and friendly front desk staff always ready and willing to assist

It was very quiet, but had to ask for maid service...was gone all day and came back to the room and nothing had been done to the room.