Soulless hotel that markets itself as a resort hotel but when we arrived October 21 the outdoor pool was shut, the indoor pool was not available to hotel guests, we were given a room that was terrible (a so called superior room that looked nothing like the picture on the website and had one chair, limited natural light), various technology that didn’t work, food awful and nothing like the expected levels of a 4 sta venue (supposedly). The hotel has no comfortable seating inside and the bar / restaurant is basic and lacks any kind of atmosphere. The spa has been built in an underground cavernous space that isn’t at all restful. Even finding the hotel required a ridiculously dangerous sharp right turn off a major dual carriageway. Compared with other Italian hotels and venues I have stayed, this was dreadful and not up to standard.
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