코파카바나 비치 호텔 아카풀코

최근 리모델링을 거쳐 아주 좋아졌지만, 유일한 단점은 주차 요금이 별도로 부과되고 호텔 내 주차장이 아닌 아직 공사 중인 별도의 시설에 주차해야 한다는 점입니다.

Realmente me gustó todo solo me faltó hacer mi reserva para el siguiente año

I selected this hotel because I wanted breakfast included but at the hotel they told me that I have to pay $390 per person, the wifi didn’t work so we weren’t able to watch tv at night. I TOTALLY DO NOT RECOMMEND THIS HOTEL!!!

The view was great. The hotel is a little dated, the tv was very Y2K…. The a/c worked perfect, the towels did not feel fresh. The bed linens were mid. The price was comparable to what I got. It was a great quick getaway, location was ideal. I opted out of the all inclusive portion that was available, chose to eat off site. Value was there. Staff was nice. There’s always someone available, even at 3am.

Yes the room was spotless. The staff were pleasant and tried their best if they could not converse 100% in English.

The buffet food for all inclusive was not that appetizing. Same food every day just mix differently no variety. Food seemed old. Bed was comfortable. Room was great Internet access was good. Transportation taxes were outside rooms. Do not have telephones. You have to text them. No room service children everywhere peeing in the pools Out of control unavailable. The gym was unavailable due to construction. There’s no ATM in the lobby so we have to go out into the unsafe area to get money. Nobody speaks English. If I didn’t have a translator with me I would’ve been lost and nobody would’ve understood me. This is great for Spanish-speaking people Who have kids who don’t mind a lower class of vacation.

The staff was amazing, very sweet and helpful, very great place to stay at and close to everything.

Excellent staff , great location, near the beach and close to other restaurants.

Extremely disappointing experience from start to finish. This resort advertises itself as “all-inclusive,” but it absolutely did not feel that way. One of the bars refused to serve us because it was a “pay only” bar, and we even had to pay extra for canned beers. The resort was overcrowded, making everything feel stressful instead of relaxing. There were constantly long lines just to get drinks, and service overall was terrible. Servers NEVER approached us at the pool, and on our last day we couldn’t even get proper service at the restaurant because staff never came to our table. The employees were generally unfriendly, dismissive, and unaccommodating throughout the trip. Front desk had as attitude as soon as we checked in. Arrived in the morning and they stated anything before check in time would be out of pocket. 0 accommodation except for the pool which was SO packed we didn’t get in. The AC barely worked in the rooms, some of the cups we were served in were dirty, and food options were very limited. Overall, this was not the relaxing vacation experience we expected. Poor customer service, hidden extra costs, and lack of attention to guests made this a resort I would never return to or recommend.