트랭퀼 뮤즈 호텔(Tranquil Mews Hotel)

非常的Nice

머물기 좋은 숙소, 다양한 음식, 직원들은 매우 친절하고 좋은 서비스를 받았습니다. 어떤 어려움 속에서도 그들은 상황을 되돌릴 수 있는 모든 수단을 다 동원합니다. 나는 호텔과 아부자에 머무는 동안 전반적으로 즐거운 시간을 보냈습니다.

아름다운 환경에 있는 훌륭한 호텔, 직원들도 사랑스러웠습니다!

호텔은 결코 새로운 것은 아니지만 실제 부정적인 점은 없습니다.

무료 업그레이드 및 고객 서비스.

아주 나쁜

Requested and paid for a Deluxe room. Was given a Standard room. Was told the only other rooms available was Penthouse room for additional fees. Shameful.

THIS HOTEL IS SO TERRIBLE AND THE ROOM THEY GAVE ME WAS SHABBY LOOKING.TERRIBLE BEDSPREEDS AND LITTLE OR NO SPACE AT ALL TO EVEN DROP MY SUITCASES. I SWITCHED HOTEL THAT VERY NIGHT AS EVEN THE BEST ROOM I WAS OFFERED WAS TERRIBLE. I ASKED FOR A REFUND BACK BUT DID NOT GET ANY AS THEY KEPT SAYING THEY HAVE NOT BEEN PAID BY THE TRAVEL AGENCY I USED AND I SHOULD CONTACT THEM. SO I DID NOT GET ANY REFUND,I SPENT 1 NIGHT INSTEAD OF 7 NIGHTS AND NO REFUND. TERRIBLE PR, TERRIBLE HOTEL. I WILL NOT RECOMMEND THIS PLACE FOR EVEN MY ENEMIES.

Very annoying management that focus on money and not the customer. I booked a room from Port harcourt. At the airport , their customer care called me that they want to give the room to someone else. I was like, hold on , I’m on my way to Abuja in the next hour, that I have booked the room already. On arriving Abuja, I booked a taxi to the hotel, along the way my instinct told me to just call first, I called their customer care and just imagine what she told me. She said that there was a plumbing work going on in the room I booked that they don’t know when it will be over. Just imagine. They gave the room I booked to someone else and lied that the room was under going plumbing work. I had to divert the taxi to another location and ended up paying double transport fare. It was really a bad treatment on me from this hotel. If it was possible not to give them any star rating I would have done it. I wouldn’t advice anyone to go to this hotel.