데이즈 인 바이 윈덤 애빌린(Days Inn by Wyndham Abilene)

Excellent customer service at hotel, very hospitable- thank you!

We spent three nights at the Days Inn. Our room was clean and the beds were very comfortable. The people at the reception desk were always friendly and eager to help, whether we needed extra towels or a key card reboot. For some reason our cards weren't working when we returned to our rooms at the end of the day, twice, but it was an easy fix. The breakfast room offered toast, muffins, fresh waffles; eggs, sausage and potatoes; single-serve yogurt, apples, cold cereal and milk; coffee, orange juice and apple juice. I would have loved hot water with tea and instant oatmeal, but there were still enough options to make a nutritious start to our day. There was plenty of seating at the tables. Coffee was also available in the room, along with a small refrigerator and microwave. A hair dryer, iron and ironing board were also in the room. The lobby areas upstairs and downstairs were comfortable, especially the upstairs which was a great place to sit and read in peace.

Security lock was only half there so there was no security lock in essence and the bathroom still had mold on the bathroom tile. Will not be going here ever again. The staff was cordial and I would bet the best part of this establishment because the building itself was not.

Outer area definitely needs renovation. Cleaned coffee pot myself as it was dirty. There was no coffee in room but I asked staff and they provided. Diana was very pleasant and professional.

Bathroom had mold on the bathtub and tile and had a filthy bathroom floor. Staff was rude and unfriendly. The bed was comfortable. Neighborhood was a bit sketchy. Overall, I would not ever stay there again. There are far better places to stay.

Great location for walkable shopping and restaurants. Hotel staff were accommodating and pleasant. The king bed was comfortable.

This was by far the WORST experience. Linens had blood and dirt on them, toilet didn’t flush, tv didn’t work, bath towels had dirt and grass clippings in them. Staff refused refund or even to change rooms. Manager refused to give her name and hung up on me after staff said she would help. Absolutely doesn’t even deserve 1 star. Deserves to be reported to the health department.

The room had lots of insects (alive and dead) so it hadn't been cleaned in a while. Never stayed in a room this bad. This was the only pet friendly room available. My first time staying at a Days inn and my last.

The front desk staff are very friendly & go out of their way to help you. The daytime lady helped me reschedule my stay that had passed its cancel without penalty time to a later day & extend my stay without any extra costs. The lady who works at night really knows her way around a reservation that was through a third party app & incorrect. She patiently corrected it saving me over $100 on my stay. The hotel is an older one but its clean & beds are comfortable. I'll definitely stay here again because the rates are excellent too.