아비장 쀼블릭 가든 근처 호텔

Excellent 3-star hotel, with an enticing value for money ratio. The hotel premises are situated in a highly strategic position, not far from the airport (current fare by taxi 3000 FCFA max.) and really close to the lively areas of Marcory/Zone 4C and Koumassi. Both the PRIMA and Cap Sud shopping centres are within walking distance. Rooms are clean, quiet and comfy, completely aligned with the usual Ibis standards. Very good A/C. Powerful free WiFi. Local and international TV chains available, also in English language. A well kept medium-size outdoor swimming pool is available (hotel guests only), as well as a restaurant and a 24/24, 7/7 bar. Staff are polite, friendly and ready to help whenever needed. Throughout our stay my family and I felt very safe thanks to the effective security measures in place. Covid-19 prevention and protection protocols fully applied. This hotel has definitely become the basis for our future stays in Abidjan!

Hello. My hotel reservation was done by the company and sent to the hotel with PO on 2nd Nov 2022 for the period 4th Nov till 11th Nov. I came on the 4th for the check-in. The receptionnist told me that during the period 4th Nov till 11th Nov, there are days that there is no room for me. I was sad since they had at least two days to inform the company before I came. I asked to talk to the manager. The receptionnist spoke with him and they give me the room for this period. It is bad experience with the recpetion (For Azalai: Review your customer interface and interaction management). Second thing: during the breakfast, I asked if the hotel can serve ”Bissap Juice, a well known juice in Abidjan), the restaurant chief told me that they can bring it to me with non-friendly manner and that we can not accomodate all the cusotmer. I waited for the juice but without getting it. I can agree that we can accomodate all the customers, but the manner counts. The Restaurant staff should be well trained in Soft-Skills.

Food was amazing! Was served by Carelle who was really attentive and always checking if we were doing fine every night we had dinner in. Lovely service she provided to us. Over all the hotel/ restaurant has a lovely staff. Thank you

I stayed in Novotel from my friends advice. I really appreciated my stay there . It's one of my best moment staying in a hotel. It's a amazing place to spend time with his friends and family. Especially the cheerful welcome from the reception team . Thanks for everything.

호텔의 위치가 매우 좋고 여행하기 편리합니다. 저희 국내 스태프의 유일한 단점은 트윈룸이 거의 없고 레이크뷰 룸도 좋을 것 같아요! 다음에 오기를 기대합니다!

Very good experience and excellent customer service from Ms Kenza and Ms Elizabeth. They team made sure the accommodation and food were in line with my expectations. The breakfast was good as usual. I had dinner once at the hotel and it was excellent. The most amazing service was the extension of my check put period, because if my regular patronage. I'm looking forward to my next business visit and stay at noom hotel

영어를 구사하는 커플로 SEEN Hotel에 왔을 때, 호텔이 무엇인지에 대한 훌륭한 반영으로 밝혀진 다국어 컨시어지인 Benjamin이 리셉션에서 환영하는 것은 즐거운 놀라움이었습니다. 환영, 상쾌함, 따뜻함, 그리고 리빙. 나는 우리가 정말 멋진 시간을 보냈고 진정으로 보고 들은 것을 느꼈다고 말할 수 있습니다. 좋은 일을 계속하십시오. 그리고 감사합니다, Mrsieur Benjamin Youzan!

프론트 데스크 직원은 손님의 우려를 듣지 않지만 호텔의 관심을 보호하는 데만 논쟁하며 불만이 무엇인지 신경 쓰지 않았습니다. 도착 당일에 나는 보통 체크인 시간 이후 3 시간 동안 도착했지만 3 시간 동안 기다렸다. 그들은 이미 Trip.com에서 완료된 온라인 지불에 대해 논쟁하는 3 시간을 보냈지 만 그들은 찾을 수 없다고 말했다. 결제사는 실제로 시스템을 잘 읽고 지불사에 대한 인내심이 없지만 실제로 온라인으로 지불 한 예약에 대해 다시 지불하도록 요청했습니다. 정보 (나는 불만으로 trip.com과 의사 소통을하고 호텔에 지불 영수증을 보여 주었고 자신의 컴퓨터에서 정보를 읽는 방법을 보여줄 때까지 여전히 준수 할 수 없었습니다. 체크인 할 수 있습니다). 또한 아침 식사에서 아침 식사 2 개가 포함 된 객실을 예약 한 후에 다시 지불하도록했지만 호텔은 이해를 거부하고 시스템에 대한 예약 정보를 표시 한 후에도 아침 식사 X2을 명확하게 표시하여 결국 결국 부끄러움을 피하기 위해 아침 식사를 다시 지불하십시오. 식당 직원은 매우 전문적이지 않고 위생에 대해 부주의했습니다 (빵가루가 바닥에 떨어지고 그 중 한 명이 그것을 줍고 그것을 다시 넣기 전에 교체하거나 청소하지 않고 빵 바구니에 바로 떨어 뜨렸습니다. 빵). ”방해하지 마라”라는 표시는 청소팀이 전에 그러한 서비스를 요청하지 않아도 다리미를 꽂거나 세탁물을 집어들고 싶어하기 때문에 계속 문을 두드리는 것은 아무 의미가 없다. 호텔 직원들이 호텔 투숙객과 경쟁하여 다음 투숙객(하하하)을 기다리는 손님을 떠나는 리프트(엘리베이터)를 타는 것을 본 적이 없다. 직원들은 불친절하고 무례했습니다.

The positive:the rooms are functionnal, good bedding, crisp air con, WIFI working, hotel is tidy. Room for improvement: The restaurant and bar: food is average at best. severla items are running out and are not available( ie : draught beer on a saturday evening- sliced bread on a thursday @20:30 depsite the restaurant advertising promotions on sandwiches). My biggest issue was with Breakfast: coffee machines ( both) out of order on a few occasions- shortage of juice- stale pastry on a sunday morning(!??). Room cleanlyness: small details such as water marks on the balck painted door of the bathroom ( not a train smash- it just gives a negative impression). Overall an ok business hotel on a budget, nicely located in the cneter of Abidjan.