Well, the website looks good, the bed was comfortable, the water hot and the porridge excellent. That’s the positives!! The negatives: The bed was too big for the small room, making it feel very cramped, There was only room for one bedside table. There was no bedside light and no switch above the bed to turn the light off, so it meant a trip to the switch by the bedroom door to put the lights out at night. The room was cluttered with too much brown furniture, which needed a good dust to clean it up. The space between the bottom of the bed and the dressing table was very tight for moving around, especially in the night. The paintwork was in need of renewing, the blind was torn and the hook for the curtain tie back was coming away from the wall. The room (no 22) was on the ground floor overlooking the rear courtyard. Again, the paintwork on the windows could do with renewing, and all of the outdoor seating areas could do with a good tidying up. Then there was the noise from the doors! I’ve never stayed in a hotel with no door handles on the outside of the door. As a result doors clashed every time someone left a room. Similarly the fire doors clattered every time they were used. I appreciate the fire doors are a legal necessity, but they don’t make so much noise in other hotels. The bathroom was another area in need of an overhaul. The hot water was hot, but sadly there was no cold water to be had from the cold water tap at all. I think this would constitute a serious health and safety issue. There must have been an issue with the hot tap before as the taps looked different too. The laminate cover on the toilet seat was peeling away. The floor looked in need of a good steam clean and the bath panel was cut very badly cut to fit around the pipework. The food was not as good as expected. Breakfast was only a typical cooked breakfast, or something with Hollandaise sauce (which was served cold on the first morning, so I didn’t try it again). Sadly, there was no option of a fish dish as you would expect at the coast. In the evening , my husband, who is a coeliac and must have gluten free food, asked if the haddock could be grilled rather than battered and was told no. Not what we expected from a restaurant with Two AA Rosettes for Culinary Excellence. As for the friendliness of the staff, forget it. No-one spoke to us much. Colin the chef ventured to talk to us in the car park one morning, but as for the legendary Malcolm Duck, in the 4 nights we stayed we never saw him, or if we did he never made himself known to us. All in all a very poor experience for £165 per night bed and breakfast!
번역