Stayed for 4 nights. At £80 per night, we weren’t expecting the height of luxury. We were out and about all day and merely wanted a good nights sleep and somewhere to get ready. We got neither. The good stuff: the bed was comfy. The room was a decent size. Plenty of storage. Good location - just a 15 minute stroll into the centre - with a free car park. The not so good stuff: they didn’t have any record of our booking on arrival so we had a tense wait (after travelling 4+ hours) to see whether we could have a room. The barman offered a drink whilst we waited for him to hear back from the landlady. It might have been a nice touch if that had been ‘on the house’ been as we were hanging around for nearly an hour. It wasn’t. Room was finally sorted and we had something booked in York at 4 so we quickly dumped the bags and left. Was told there was no wifi because “it wasn’t working”. No major issue Got back late. Room was boiling hot. Heating on full pelt and no way of turning it down. Had to open all the windows which meant it was quite noisy (main road). The bathroom door kept blowing open and was very squeaky. Not the best night’s sleep. Next morning we realised there were no towels (or milk). Went to try and find someone but the place is deserted until the pub opens. Rang a mobile number from the booking. They did apologise and said it would be sorted. Shortly after, a knock at the door and towels thrust at me (obviously been woken up 😫). Having looked more closely, there’s 1 bath towel and a hand towel (2 of us in the room) . Both threadbare and a bit smelly. Tried to find someone again but no luck. Made do. Shower was rubbish. Not much more than a drizzle which seemed to be either freezing or boiling. After another lovely day in York we tried once again to get towels and milk but with zero luck. By day 3 we had finally got towels but still no milk and toilet roll is pretty much run out at this point. Finally went to leave and had been pretty much blocked in on the car park. Again, no one around to try and get it moved so spent 15 minutes slowly inching the car out. York is amazing. We had a fab few days and will definitely return. But with little sleep and a real lack of the absolute basics, it won’t be to this place…
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