Master the art of Conflict Management with our impactful one-day training course. Gain essential skills to effectively handle conflict situations and challenging individuals.
Conflicts are bound to arise within professional teams, but they can be harnessed for growth when managed skilfully. From addressing chronic lateness to addressing bullying, inappropriate humour, or aggressive behaviour, this course equips managers with the tools to navigate conflict and prevent escalation.
Discover the power of proactive conflict management, fostering productivity, and cultivating a positive work environment. Become a rational conflict manager, equipped with logical, confident, and swift conflict resolution techniques. Our practical and interactive training style ensures active engagement throughout the session, empowering you to immediately apply step-by-step methods upon returning to work.
Don't let conflict derail your team's success. Enrol today and gain the practical skills to defuse tensions, promote harmony, and become a masterful conflict manager.
Corporate Coach Group is CPD accredited. This course qualifies for six CPD training hours, plus additional independent post-course learning.
This training course in conflict resolution and communication is designed for managers who aim to enhance productivity and foster a positive work environment by improving their interaction skills with people.
Training Course Content
How can you get the best result from any conflict situation?
Self-assessment of your strengths and weaknesses
Be exact in your description of what is wrong
Always speak clearly, rationally and with a positive attitude
Self-assessment of your strengths and weaknesses
Talk about what you can do, not what you cannot do
Distinguish between cynics and critical thinkers
Use REASON to resolve conflict, not avoidance nor high emotion
Distinguish reasons from excuses
Learn when to compromise and when to stand firm
Use objective, factual language, not derogatory, emotional language
Distinguish reasons from excuses and have a different policy for each
Learn when to compromise and when to stand firm
Use the correct level of assertiveness
Use of proper body language and voice tones
Suggest practical solutions and ask for an agreement
Give instant praise and appreciation for any concessions or movement
"
This course was very informative, especially around objective language and how to deal with conflicts effectively. The Reason vs Excuse section was also very interesting and useful, as was the wrong box, right box method. The trainer was excellent. Very knowledgeable and approachable. 
" Swindon Women's Aid
"I have found all of this course beneficial. This training has really made me think about how to deal with conflict myself and also when others approach me. Thank you so much. The presentation was excellent, kept me engaged, very knowledgeable. Really enjoyed and learnt a lot. " Delegate from East Sussex County Council
Information Source: Corporate Coach Training | eventbrite

리즈

영국

Conflict Management Training (1 day course Leeds) | Leeds에 관한 정보와 티켓을 찾고 계시나요? 트립닷컴이 도와드릴게요! 지금 Conflict Management Training (1 day course Leeds) | Leeds의 날짜와 일정, 기타 정보를 확인하시고 Conflict Management Training (1 day course Leeds) | Leeds에 참석하기 전에 마음에 드는 항공편과 호텔을 최저가로 예약해 보세요! 트립닷컴에서는 이와 유사한 액티비티와 항공권+호텔 패키지를 할인된 가격에 더 다양하게 만나볼 수 있답니다. 지금 바로 여행을 시작하세요!

Conflict Management Training (1 day course Leeds) | Leeds 날짜 및 일정 | 트립닷컴

Conflict Management Training (1 day course Leeds) | Leeds

Conflict Management Training (1 day course Leeds) | 트립닷컴

리즈 관련 내용 더 보기

null | 트립닷컴

다른 친구들의 생각이 궁금하신가요? 답변을 공유하고 이야기를 나눠보세요!

다코타 리즈

리즈 '리즈 기차역'에서 가까움|리즈 시티센터

퀘벡 럭셔리 아파트먼트

왕립 무기 박물관

_TI***da

환상적인 박물관! 입장료가 무료이고 매우 흥미로운 유물로 가득 차 있으며, 리즈 역에서 쉽게 접근할 수 있고 시내 중심에 있습니다.

리즈 시티 박물관

박물관

Lucy66

리즈 시립 박물관은 우리가 이 도시의 역사와 발전을 탐험하고 출현할 수 있는 환상적인 장소입니다.

시간:	Sep 10, 2025(UTC+1)
주소:	Leeds

Conflict Management Training (1 day course Leeds) | Leeds

상세 정보

투표하기

Conflict Management Training (1 day course Leeds)에 관심이 있으신가요?

Conflict Management Training (1 day course Leeds) | Leeds 관련

다코타 리즈

퀘벡 럭셔리 아파트먼트

왕립 무기 박물관

리즈 시티 박물관