헤시피 아파트

The hotel has a decent infrastructure. The breakfast served in the morning offers a good variety of items. The human aspect is a great differential. Their staff is very well trained and ready to assist you with a big smile on their faces. The absence of a closed closet in the bedroom called my attention, but didn’t compromise the experience.

Look, I struggle giving this hotel a ”just OK” review, because their breakfasts were very good, their pool area was nice, their location is convenient and their rooms were nice enough, but there was a sharp contrast in other areas of the hospitality service that made my experience of a lesser value and appreciation. To begin with, the front desk staff takes too much time to check you in and out. I arrived early in the morning after a 25 hr overseas trip, there was no other guest in line at the front desk, we had already paid for our reservation. In my mind, as a seasoned traveler, I would have expected an ID check and a ”here is your key to the room” in 2-3 minutes. I repeat: there was no other guest at the front desk area. Instead, I spent 10 minutes answering dumb questions and repeating information such as my email address, my phone number etc that we had already provided at the time of making and paying for our online reservation. The initial response of the young man who helped me, when I told him I had a reservation and later offered my full name, was that he could not find the reservation in his system - so I had to pull out a paper copy of my reservation for him to find it in his system - if you can believe that. I spoke to this guy in Portuguese, in English, in Spanish and it was no use - the guy acted like he just didn't know how to do his job. I should also mention that when I arrived to the hotel, the front desk AC units located above the front desk were leaking water everywhere in the front desk area and no one seemed to be servicing them right away - in fact, the front desk agent had to move to another nearby computer terminal to check me in. It was a lame check in experience and an equally lame check out experience. Not to mention, we paid for a ”casal' or doubles reservation and the room only had one set of soap/shampoo toiletries, so, I had to go fetch the maid to get the necessary items that should had been in the room without me having to ask. For such reasons, I would say that I would only use this hotel if I had to in the future, but preferably, I would stay elsewhere, because the value I got during my stay was pretty basic and nothing special according to international standards of travel and hospitality.

modern high rise hotel right by the beach with plenty of opportunity to eat and and enjoy yourself in the surrounding neighborhood, relatively close to the airport and with busstops connecting the area to downtown and olinda. room had a balcony with a fantastic view of the sea and seaside boulevard.

The Bugan is a beautiful hotel a few minutes from the airport and walkimg distance to Boa Viagem beach. Overall, my girlfriend and I really enjoyed our stay. The staff was friendly, courteous and very welcoming. One of the front desk staff spoke English which for us was an unexpected surprise since the other hotels we stayed at on our trip didnt have this bonus convenience. The room was very clean and efficiently organized. We looked forward to the hospitality by the staff at breakfast time everyday and were eager to return to the hotel on evenings after long days at the beach. Thankyou for complimenting our trip. Zero complaints. 5/5 stars.

O Hotel tem uma localidade boa , beira mar, mais o atendimento na recepçao deixou a deseja , tiver varios problemas com meu quarto e ninguem resolvia e ainda falava ser eu quisesse podia cancelar qus pra ele tanto faz . Mais como eu comprei com a Trips eles nao resolvia nada e ainda falava ser eu tinha comprado com eles seria mais facil.

Worst experience of my life, after 61 years of traveling around the world this is by far the worst place I ever stayed. I booked via Booking a week and after one day I had to go look for another hotel. It was flooding water in the room from windows and walls, the structure is rotten as you can see from the pictures. Staff was arrogant and liar, totally lack of customer orientation and intimacy. Lack of empathy, they were only able to propose a downgrade to a much inferior room (we booked the most expensive suite) or proposing a refund if we would leave the hotel. This is what we did and then they started refusing to refund, I had to call booking and I am still waiting to get my money back after more then a week. This hotel should be shutdown by authorities as it does not meet minimum safety requirements, the water in the room could cause electric hazard. The building needs a full renovation, it is not in a condition to operate! Staff was totally unhelpful, a terrible experience, I had to call the police to protect my rights, a real nightmare!! Don't go to this hotel !!!!

Hotel bom custo beneficio, extremamente bem localizado, ar gelando bem, banho quente, café da manha com o básico bem feito. Recomendo !

Bem localizado em frente a praia de boa viagem, café da manhã bem variado, só não gostei da demora no chegada pra fazer o check in nosso quarto não estava pronto ainda , mais de resto foi bem agradável

Péssimo o quarto, o Ar pingando, O colchão terrível,! Parece mais um pula pula de crianças hahahahahaha O banheiro, um retorno de cheiro horrível! A comida ruin, o garçom sem educação! Á muito tempo ñ ficava com uma frustração dessas! A toalha, fininha, de tão velha!

Localização excelente para quem precisar ir ao consulado americano ou canadense. Perto tem a clínica M Torax que é onde se faz a consulta com o médico credenciado com o governo canadense. Também na região o hospital Jayme da Fonte. O estacionamento da pousada fica de frente ao Extra supermercado. Deixamos nosso carro lá e fizemos tudo de uber pois o transito de Recife é complexo. O shopping Riomar não é longe. Gostaria de deixar os parabéns para a equipe do café da manhã. Elas foram simpáticas comigo. A recepção também. Voltaremos em breve!